This is a scam. I've wired them 8000 EUR on 8 December and it's still not credited. There are literaly thousands of same reports on trustpilot, I wish I'd seen them before. Best case scenario this is a Ponzi scheme and they're paying people once newbies like me deposit money. Worst case scenario is, well, they're not paying anyone anymore.
Anyway I've just filed criminal charges against them for fraud on
https://www.actionfraud.police.uk/report-a-fraud-including-online-crime I advise other victims to do the same.
We need to have them shut down. I wish we could file against the owners personally, but they're Ukrainian, not sure how to do that, anyone any experience there ?
To be fair though, if they actually got shut down, you would never see your money again? It's only been 13 days, some people have had to wait several months.
I finally got them to credit my deposit by shit-posting about them all over their social media pages. I fear getting my funds off the exchange might be another story however.....