Good afternoon,
I sent my bitcoins (BTC - Exchange from Brasil) to the wrong wallet (BCH - Poloniex).
Has anyone had this problem? Is it possible to solve with both exchanges?
I got in touch with both on 12/18/2017 but until now I have no return.
Sorry for your loss there's no way to get your bitcoins back once it's sent to polo's bch address. One way to get it back is to wait for the transaction to get rejected but the chances for that to happen is low if the transaction has a high fee. If the amount was big, polo might help you get it back.
Why won't polo help to get it back if the the transaction isn't high ? I don't get your point there.