I don't get why exchanges don't allow people to select their own sat/byte fee amounts. Give us the chance to get our money faster, because sometimes it sucks trying to get the coins out, as you basically depend on costumer service when this happens... what do you expect us to say? We can't do anything for you.

The only thing you can do is go on reddit and expose their lack of customer support. Public shamming is very effective for it damages their brands if they don't get their shit together.