Post
Topic
Board Exchanges
Re: How BITTREX try to scam his users: BE AWARE!
by
NUFCrichard
on 22/12/2017, 10:01:22 UTC
Dear All,

I wanna thank you for the messages.

We found the issue: i opened an account never used 2 years ago, maybe verified with my national ID (it's unclear because actually seems UNVERIFIED).
I never had a transaction there.

I totally forgot the existence of that.

But it remains still unbelievable how Bittrex manage this kind of situations; 1 month for the first reply, and now "maybe one ore more month for consolidation process (they have to verify me AGAIN and then, erase the older account consolidating my identity into 1)".

They aren't scamming, but customer support is inadequate to allow the users to stay safe and allow them to trade with profit.

So do you not think that you should delete the thread, or at least rename it?

Maybe - I violated the T&Cs of Bittrex, so they temporarily suspended my account - would be more suitable?

You may have noticed that Bitcoin has been getting more popular recently. I dare say that the customer services are overwhelmed and will take longer to respond than they would have a year ago. Throwing around scam accusations because of your fault isn't fair. There is also a scam accusation sub-forum that you should have used.