Your statement seems to remind me again that you see some justification for the loss among your customers by virtue of not charging a fee.
No, what is being said is that there is no such thing as a deposit insurance that is both free and unlimited, which is quite basic common sense.
and especially since it is not yet know how you acquired the funding from Jav.
I don't really see how that is: for one any of your business, and for two remotely relevant in any way.
It is hard to imagine you building a successful business with an attitude of "We didn't try to lose your money so it's cool." and "Trust what we informally write on a forum and shut up about it."
No, actually what is a hard to comprehend is how some users manage to keep insinuating stuff after being shown the police report we filed, and being told in this very thread about how they can independently associate themselves to the official investigation.
Do it or don't, but don't complain you're not given the keys to independently inform yourself, we already have more than enough talkers in bitcoinland, but it's doing that makes a difference.