Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Tone_RF
on 23/12/2017, 01:29:53 UTC
Hi, guys!

I have a similar problem as seyko.

While confirming a new address, I guess I misclicked the wrong link on the confirmation e-mail.

I can't log in and I've received an e-mail message stating that I ordered a lock on my account and that I should contact Support for help.

I've opened a ticket last Saturday, and provided all the information requested on the automated reply.

However, the only answer I got was another automated reply, on Wednesday, stating that there was a pending action from my side. I've replied again, but got no answer... And I'm still locked out of my account.

Any help with this issue will be greatly appreciated.