I asked for a refund. It was ignored. I asked for a refund again. It was ignored.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
Well, this is not good. If they say, they will refund you, if you cancel before they ship, they will. Their "ignorance" (speaking in your language), as you see, just makes you more freightened, so you panikct and worse thinkgs up. Dispute as you have read allready, lasts longer to solve, but if they refund case by case, I suggest next time, to be extremelly patient.
When I say I was ignored, I mean I created a ticket, had no response, waited 3 days, created another ticket, still had no response.
The Paypal claim is where paypal asks terrahash directly, for you.
Paypal dispute is a chargeback.