there's always two side of the story,
here's the last ticket I supposely "closed"
http://puu.sh/3y0U3.png#2329 is shipped and closed awhile ago, not to mention that ticket doesn't even make any sense.
just another anti-like google translated nightmare.
It never fail to amuse me when we send out ~600 units, and out of the few we have problem with, always complains the loudest, and everyone who did recieve them are busy mining and doesn't say shit.
best community ever.
If these people don't have their acts together by the time real adults bring machines and chips to market, both BFL and Avalon will fade to nothing more than punch lines of jokes.
we can't wait either, none of avalon team want this to be a business, especially b2c.
After some posts and send private message to BitSyncom my order page change
and I see "Order #11361 made on February 2, 2013. Order status: high-priority."
Thank you BitSyncom.
But the question remains - what I do wrong?
5 tickets - no response
1 post in the "...SCAM...." theme and everything appears in 1 hour
Also tiket #1241 (
http://puu.sh/3y0U3.png) I added when on my ticket #982 -
"
What is my order number?
.....
Payment Details
Date: February 3, 2013 07:42:39 PM
http://blockchain.info/tx/fc835758501c761903c1863cfb93e3760a3af1cb5fbf8be63a4e8e9bd6b3c500.....
"
Avalon support answer:
"
Hi bablovagon,
your order number is 2329.
Ticket:
http://bitsyncom.freshdesk.com/helpdesk/tickets/982"
On my order page:
".....
View Order Page
Order #2329 made on February 18, 2013.
...."
Order 18Feb, Pay 3 Feb

..... third side of the story

"......not to mention that ticket doesn't even make any sense......." - AvalonsSupport a lot of sense