Moonbitcoin just posted on twitter:
Apologies for the extended downtime due to server failure. We are working hard to get the service back up asap. Don't worry - your earnings and loyalty bonuses are all safe!
Finally some news from their side. It's good to hear that we won't loose our loyalty bonuses.
So, what's the point of official announcement if it's locked and support via email isn't available because they ignore received messages?