Thought "lets write them a stupid email and see what happen". This is their answer:
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Hello Akira,
I can assure you that we are real, we exist and we are definately not a scam.
It is only natural that there will be speculation regarding a new company and product in an industry that is currently highly centralized and there have been bad actors in the past. We believe this has been further aggravated by our competition and we have had a number of people attempting to gain insights into the new technology and water cooling deployed in our units.
In light of all this, we have had to be much more guarded in the information we release than we otherwise would have given a perfect launch scenario. To gain the social proof for the long term success of our company we have a review program which will give our customers 10% off their order in return for making an unboxing or short review video when they get their units. We feel this will be sufficient in gaining the trust of the community when these videos are posted. If you would like to take part in this program, please let me know and I will set you up with a coupon for your order. Alternatively, you can wait until you get your units before placing orders into batch 2.
Please let me know if you have any further questions.
Best regards,
Clive.
Quoting "Contact page - syanmining.com" <support@syanmining.com>:
Your name: Akira
Your email: xxxxxxxx
Select: Orders
Subject: are you real?
Your message: Hello,
do you really exist and your products? or you are scam?
greetings
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I answered that I would be happy to make an "unboxing video" and share it with the community
if they would send me an example of their asic(s) without pre-paying
I'm curious of their answer
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Hello Akira,
I can assure you that we are real, we exist and we are definately not a scam.
It is only natural that there will be speculation regarding a new company and product in an industry that is currently highly centralized and there have been bad actors in the past. We believe this has been further aggravated by our competition and we have had a number of people attempting to gain insights into the new technology and water cooling deployed in our units.
In light of all this, we have had to be much more guarded in the information we release than we otherwise would have given a perfect launch scenario. To gain the social proof for the long term success of our company we have a review program which will give our customers 10% off their order in return for making an unboxing or short review video when they get their units. We feel this will be sufficient in gaining the trust of the community when these videos are posted. If you would like to take part in this program, please let me know and I will set you up with a coupon for your order. Alternatively, you can wait until you get your units before placing orders into batch 2.
Please let me know if you have any further questions.
Best regards,
Clive.
Quoting "Contact page - syanmining.com" <support@syanmining.com>:
Your name: Akira
Your email: xxxxxxxx
Select: Orders
Subject: are you real?
Your message: Hello,
do you really exist and your products? or you are scam?
greetings
----------------------------------------------------------------------------------------------
I answered that I would be happy to make an "unboxing video" and share it with the community
if they would send me an example of their asic(s) without pre-paying
I'm curious of their answer