Hello klaushoff,
the blockchain is the indisputable proof where coins are located. If your wallet doesn't show them then it might be not synchronized. Please note that we can not give support for third party software.
Best regards,
Sebastian
Team Bitpanda
I send ETH to my
BITPANDA ETH WALLET! In etherscan I see that my
BITPANDA ETH WALLET receive this transaction, but my personal BITPANDA account didnt show anything. Please do smth, it happend almost a week ago! Nobody answear to my claim. How long I need to wait my ETH? This transaction has 30000 block confirmations already. Its not enough?
Open ticket #106821
BITPANDA ETH WALLET Address: 0xbbEEc292666f3c4e323c0a930Fe3b0BDB199f5C2
TxHash: 0xbbf36dfb68dc2960fd868cb07dc7f877d6db6c2b04980412da033fbc72dd6ab2
Kind regards