I do understand that the refund process is difficult for Bitmain. I'm 100% sure that they are going to refund, but we need to make the process faster.
I thought exactly the same that all of us who have refunds pending should form a group and came searching on this forum and found this thread, please keep this thread updated and let's find more and more people who are in the same situation.
Also please post a chat.whatsapp.com group invite link here in case some one makes a WhatsApp group or any other kind of group.