Did anyone else have Bitcoin on Coinbase at the time of the August 1st hard fork and not get payment of the same amount in Bitcoin Cash?

I had Bitcoin in the Coinbase Vault at the time of the fork but never received any Bitcoin Cash. I checked on their FAQs and Vault Wallets were included, as long as the Bitcoin was on Coinbase it is included. Needless to say Coinbase Support is about as useful as lipstick on a pig so i am looking for anyone else in this situation to see what if anything can be done.