Post
Topic
Board Web Wallets
Re: Help to Log in to Web wallet
by
Potato Chips
on 27/12/2017, 22:35:28 UTC
Thank for your feedback.
I also tried with Web version, but I have the same problem. I just put my ID and Password and nothing changes....
https://prnt.sc/ht2pur

Try clearing your cache and cookies or logging in through a different browser. Preferrably, Try logging in from another device aside from the ios and what you're currently using.

Do you have your backup phrase? If so you can try pasting it here: https://blockchain.info/wallet/#/recover

Or just import it in a different wallet like electrum (Another way to access your funds):

Tutorial: https://bitcoinelectrum.com/restoring-your-standard-wallet-from-seed

*When electrum prompts you to enter your seed, Click options and tick the BIP39 Seed Box

*Please note that when importing, your funds will be accessible on both wallets which is why it's highly advisable to transfer them in a new wallet (with different seed/PK's) once the network has stabilized to avoid high fees.