I already found alternative ways to fund my coins that are reliable. I think they will eventually get these issues resolved but i don't care as i will never use them again. There are other ways some easy but more expensive and some harder but cheaper to make it happen. I am on vacation shortly and i am planning on setting up numerous alternatives so i will never be tempted because of desperation to use Bitinstant again. I am offended deeply by the lack of response or truthful explanations going on now and in the past. I already found a way to get a small amount of coins into my account and it took only 12 hours but cost me 15%. I've got alternative ways that will be much cheaper and then i will purchase what i really need once set up. I suggest others do the same. Let them know how you feel by ensuring you never use them again. Over a week now with not 1 rep from their company responding in this forum. They ignore PM's also and only give generic automated responses to tickets submitted not to mention their website won't function for going on at least 2 weeks not even including all the past issues.  That is unacceptable.