I hate to compare, but even BFL doesn't allow for upgrades after the order is placed.
BFL did allow for upgrade options.
5GH/s to 7GH/s
and
Jalapeno to Little Single or Single.
you would think when ordering chips and circuit boards they (KnC) would order thousands at a time.
I don't think throwing a couple extra circuit boards in the shipping package with original order would slow the production line down.
And even if they did decide to install themselves you would think to add extra work force to keep up the production line original pace.
Well if this were my business that's how I would plan to run it.
I mean, they almost didn't want to ship Little Singles like they promised in the order queue positions. Jody originally told people yes, then no, and went back to yes. It would've been a poop show.