Three days ago I sent a trial payment to the my Deposit Bitcoin wallet, the transaction was confirmed
 (https://blockchain.info/address/1Qfy2gPPd8j8snbFHXn8LAxnZYS4CfCaL)
Until now my BTC wallet on exacoin.co is empty.
I already submitted three tickets in support, as a result, nothing has been fixed.
WTF?!