This is framed very deceptively by you. Bitfinex didn´t choose to outsource. They were forced to do so after being dropped by Wells Fargo and having no real banking for retail customers for several months.
I would argue that your framing is far more pejorative than me pointing out that many companies outsource and that nothing suspicious should be read into that. You made plenty out of the fact they didn't have retail banking for so long and now they have it again you are determined to frame that as bad.
Isn´t it suspicious that both Cex and Bitfinex that use CryptoCapital as a payment processor shut down registrations at the same time?
Of course all exchanges are drowning in support requests and new registrations, but most handle it very differently.
So if it turns out that it is CryptoCapital that is overwhelmed with new account requests, so what?
I know that we have been arguing in this thread for months, but what makes you think that my claims are less probable to be true than your claims? We both can be right or wrong, because we are both speculating without having the ability to look into the database or the bank accounts of Cex, Bitfinex or Tether. The whole point of having a discussion board is the ability to articulate theories, arguments and so on.
I would frame it as you are making claims and I'm trying to point out what is wrong with them.
A newbie, who enters this thread can decide, whether my speculations or your refutations
of my claims are more probable to be true.
This is exactly why I respond.