Dear EXMO!

Here is the numbers of My tickets regarding the same transaction:
#234958 - created 13 days ago, closed by your support 6 days ago.
#248169 - created 9 days ago, closed by your support 6 days ago.
#258590 - ticket created by your support after closing my previous tickets 6 days ago.

The transaction itself:
Date: 14.12 12:23 withdrawal 0.3469 BTC to account 1NAVLACwNZBQWyjAZo1VCu5kNbVsjRnwAd

SCREENSHOT:
https://drive.google.com/file/d/1eY-97t6XecI4kKUIhqGHGH2F-4GqKUPg/view?usp=sharing

Hope you will resolve it soon.
Thanks!