Re: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)
Received a mail saying:
Dear **************
I would like to apologize for the delay in resolving your enhanced verification issue. In the past few weeks we have made significant improvements to our verification system and have more than doubled the number of support agents.
At this time I am pleased to inform you that your account has been approved for enhanced verification.
Thank you for being patient with us while we continue to improve our verification processes and grow our support team.
**** @ Bittrex
Director of Support
Dear **************
I would like to apologize for the delay in resolving your enhanced verification issue. In the past few weeks we have made significant improvements to our verification system and have more than doubled the number of support agents.
At this time I am pleased to inform you that your account has been approved for enhanced verification.
Thank you for being patient with us while we continue to improve our verification processes and grow our support team.
**** @ Bittrex
Director of Support
Instead I received an automatic email saying that they are overwhelmed by support tickets, that they're working to solve each issue and to reply to them if my problem wasn't already solved during the period I had to wait.
I have 0.10024999 BTC stuck in reserved with no open orders or pending withdrawals, that means I can't unstuck them by myself.
I really hope they'll fix the problem soon, I switched from Poloniex to Bittrex because they had the best volume/number of cryptos ratio and I want to stick with them. I'll post an update in this thread if they manage to fix this issue.
