Post
Topic
Board Bitcoin Discussion
Re: I worry I have lost 5000 usd
by
LSt56
on 28/12/2017, 19:44:09 UTC
Hi all.

I made a BCH deposit to bitstamp that should have arrived yesterday. It has 12 confirmations which is what bitstamp requires. When I look at the deposit address on bitstamp it's a different one than the one I sent to, which makes me worry I sent to wrong address although that cannot be. Do they change addresses? Given that it's the right address, anyone have a clue why it has not arrived?

Here's the transaction http://blockdozer.com/insight/tx/debea01d7517ce4647d9904914d75eb0750cc8bcf37896e95a6272227bd21e3a

Have made a support ticket but that is likely to take a while as they are overloaded.

Thanks
Keep trying to talk to them. If you did actually send it to the wrong address then that money is gone.
it's just about trying to contact support from the exchange you're using and try to keep looking for it if you do not want to lose your money.