Honestly, I don't think they are trying to run away with all user's funds INR or Crypto.. They ve only recently got a huge angel investment so I don't see a reason that they will take everything and run. There are some issues with the site itself other than withdrawal.. I had a tough time signing in.. I hope they get everything working asap and as with all the stuff happening in the crypto world as far as i ve seen, it is essential to keep your funds safe, so I have moved everything to my personal wallet.
Maybe they are not trying to run away we would only know in the coming days. But still charging 2.36% per transaction is NOT acceptable.