I tried to transfer some coins using their Smart transfer option from BCH to another Alt coin but the transaction is pending for about 7 hours now. No reply from their support. Is freewallet.org any good?
ssrerd, there was a possibility of BCH transaction delays because of the blockchain condition recently: we posted a notification in the app. That could be the reason why your exchange was delayed. Please provide your user id from the Settings so that we could locate your support request, our support team will get back to you in the app. Apologies for the inconvenience!
Freewallet, My user Id is ea9530c2. Kindly check the same. It has been days now and sent numerous messages in support.