I have also ordered one because there are TOO MANY mix reviews on this site about BFL. From what I can tell, people are getting there rigs. I ordered however last month so I didn't expect to receive it for a month plus.
It would do BFL good to post on their site before you order a order date for "Pre-Orders", and the expected date shipping.
The frustration however is insane and I am totally starting to understand peoples frustration.
If you want to support the bitcoin network, you made a fair decision.
If you want to make money, get a refund now. You will never make your investment back in BTC.
If you want to get BTC as an investment because you think they will go up in value, you're better to go buy BTC and hang onto them.
Enjoy the ride.