Post
Topic
Board Service Discussion
Re: BITPAY SUPPORT TEAM
by
yumei
on 29/12/2017, 18:55:17 UTC
I am waiting 12 days now for my refund to be processed:

https://bitpay.com/invoice?id=VqRwMQKJfKwBVfpkDbYGC1&v=2&purchaserKey=iqtEiubp38xouCxkH1aqc5d8HHcuFpjxsQu4p9EwtzLdjv6cGYZrBq1cg79eMw9RYNJmDykp6zrF6mcvtZwpwx2xx7xnE1sM7bp8Bf4W43b5oveuq2qZ379BjPHFTYCn1NXLsKBvzHfb9ETs6uGXD921s

Nobody is answering my e-mails.

When calling them on phone: 855-424-8729 I get an automatic answer that I should write them a support mail or visiting help.bitpay.com

Recently they even blocked my e-mail address, so my e-mails are recognized as spam, WTF ?
"Message not delivered
There was a problem delivering your message to support@bitpay.com. See the technical details below.
LEARN MORE
The response was:
Your email to group support@bitpay.com was rejected due to spam classification. To address this issue: * Contact the owner of the group, who can choose to enable message moderation instead of bouncing these emails. * Set up SPF records for your sending domain if you have not done so already. Instructions for both steps can be found here: https://support.google.com/a/answer/168383. "