Hi Freewallet Support

Thank you for attempting to resolve my issue.  You refunded the 313 stuck tokens yesterday.  As a result, I was able to transfer 110 of them to my external wallet, finally.

HOWEVER, I'm having the same issue again. I broke the transfer into several smaller transactions (in case the transaction again failed to broadcast.)  Initially, the first couple of transactions went through.  However, other TXNs were again not broadcast.

I would greatly appreciate if you could refund those stuck TXNs so I can try again.  I messaged support and got a canned response about "txns take some time... blablabla..."  but as you are well aware, TXNs can take time to confirm on blockchain.  But if they are never broadcast, we can wait until next century and those TXNs aren't going to move.

This is an app glitch/bug...

Please refund my stuck transactions so I can try again.  Thank you.


BTW, I have already tried:

1) Uninstall/reinstalling the app

2) Clearing cache

As per the knowledge base suggestions.  This did not work...