Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
AIConsciousness
on 31/12/2017, 10:41:00 UTC
Hi Kraken-Septimus,

I just recently joined Kraken and successfully activated my account via email activation
however, when I click on the tab labeled, 'Get Verified' the page simply states,
'Feature Disabled'. I reside in Texas. I should be able to initiate the Tier 1 verification process but
I cannot because it appears the 'Get Verified' feature has been turned off (disabled) by the website.

This is not a bug, this appears to be a deliberate disabling of a feature on the site by site administrators.
Why?
Is Kraken still overloaded with verification requests? If so, that is fine, I just think we should all know the truth
as there are many many others of whom cannot get verified because of the same limitation; 'Feature Disabled'.
Once the site update is done will this 'feature' be turned back on so users can get verified?
How long can we expect this 'feature' to be 'disabled'?
How much longer should we expect to wait to see the site get upgraded and re-launched?
Any actual specific clarification in regards to these points would be greatly appreciated, thanks in advance.

P.S. - Please do not merely offer some automated response template to this inquiry; aka something about signing up again
with a brand new email address, I refuse to partake in such nonsense when we all know full well the website runs on deterministic
logic and going through the hassle of signing up with another email address will surely yield the same result. If Kraken has simply
turned off the verification process right now because they are overloaded, then fine, totally understandable, just admit it!
We want real information and real updates on the site re-launch as well as the 'Get Verified' feature turned back on as soon as possible.
Thanks