i got the refund few weeks ago as well.
AFAIK anyone who has asked for refund before 28 Oct have already received the refund, provided it was asked through a support ticket with subject something as "refund for india order". Xiru from their customer care takes care of the refund process. If your ticket does not get re-assigned to Xiru, refund will most likely not get processed because except for Xiru no one in the customer care knows anything about refund.