Hello,
I was trying to withdraw fiat/coins from Kraken, both options are not working for me for days. To be realistic, NOTHING on this platform is working at all. Was trying to buy some coins, my order was executed 3 times although the site showed me error messages each time I tried to submit one.
What on earth is this site? A bad joke in a comedy show? "Haha, we operate the worst Bitcoin exchange ever and people still trust us and pay fees on mass."
I expect an immediate solution from kraken, my ticket is 1212937 For sure I won't use this website ever again once I got my funds off there again.
i had exactly the same problem ! i lost 500 xrp because of these errors !
since more than 6 months i helped many people create a kraken account.
but lately, probably due to their success they can't follow the demand, which i can understand.
but its just not acceptable problems like this.
i have a group of crypto fanatics and many had similar problems of double orders due to error messages. For an exchange this has to be solved.
its not my fault but the error message induce us to order again since we have no confirmations.
i even checked the support pages and somewhere is written if order does not go through... try again ! after an error and no confirmation if you try again its a double order and you can't see anything only after 15 or 30 minutes you realise you ordered twice ! this is not acceptable, this is KRAKEN's responsibility.
i really hope this will be solved, and soon, if not there will be bad publicity and you will lose many traders.
hope to really hear from them soon,