Hi, I hope you can help me.
I have an open request nº 1142379 in Kraken since December 20 and I have not received a response from the support. I have sent several more mails and nothing.
My problem is that by mistake I have the account blocked, in one of those times that asks for automatic mail to confirm that it is you, I'm wrong link. What I can do?. Thank you
You can try to escalate your ticket using the form below... in general, the exchanges are swamped by the recent huge influx of new users, hopefully they manage to scale up in the coming weeks. I would not open new tickets about the same issue as it just creates more mess.
https://docs.google.com/forms/d/e/1FAIpQLScCdK0IeMKRdYQUrpZRte71T_ksukoCU_7nnssYWSgrpoYMkA/viewform