A Just-Dice customer is emailing me over and over asking for a refund.

Apparently he left his phone containing a funded Bitcoin wallet and a Just-Dice account in a restaurant.  Somebody found it, deposited his coins into his pre-existing Just-Dice account, and lost them.  Not all of his coins, just around 95% of them.

Now he wants a refund.

I'm wondering if any other customers have lost bets recently that were placed with stolen coins, and if they would also like a refund.

And I thought I had better check with the investors first, just to make sure they don't have any problem with me refunding bets from the bankroll when people tell me they didn't mean to bet for whatever reason...


On a serious note, am I right to tell this guy that it's not up to Just-Dice to refund his coins?  He seems pretty insistent that it's the site's fault the coins were stolen.