What happened:: I have made a payment on the 5th December which was received by CEX's bank on the 6th December. But instead of transferring 2.500 euros I did transfer 1.000 euros. I did not think this is relevant since i used the correct banking details and the correct reference/transaction number. I have a written confirmation from their bank that the 1.000 Euros have been received on December 6th!
Now several weeks passed. I wrote CEX via e-mail, posted on their fb page and sent them PM on fb. At first I thought they will help me after receiving responses from their support people. After countless empty words I am now looking for help to get my money (if possible), without going the legal way, which is also not a 100% proven to work.
Scammers Profile Link: CEX.IO
https://cex.io/trade/buysellReference Link: ?
Amount Scammed: 1.000 EURO
Payment Method: Bank transfer
Proof of Payment: https://imgur.com/ZK2o1qyhttps://imgur.com/TU9SrxkPM/Chat Logs: https://imgur.com/IPqlnd9https://imgur.com/RPtphdHhttps://imgur.com/SvtFpZSAdditional Notes: Nothing specific. I just want my own money in my deposit or in my bank account.