Does anyone have a fix for the 2FA issue?

I can't make a withdrawal without a working 2FA code and every code I receive and enter is wrong. I'd really like to get my BTC off of this exchange and haven't been able to do so for 3 days now. Support tickets have gone unanswered in that time as well.

I've seen their post on twitter about deleting and then rescanning the QR code, but it doesn't make sense. If I delete it off my phone, what good does that do? Their site will still think I have a working 2FA, and I can't remove 2FA off of their site without having a 2FA code to turn it off.