Here is what I wrote on Uquid slack, today.  Honestly, they are hopeless right now!

blackhawk [4:25 PM]
It seems Uquid are on permanent vacation!  Cm'on guys, answer the queries please!  It is now January 02, 2017 in my part of the world, still cannot withdraw my funds with SWIFT from my uquid account since October 2017.  I have submitted id documents to "upgrade" 3 times now.  If Uquid is dead, then please tell us, then we can sue you in a legal class action to get our money back!!