"The Best Bitcoin Exchange
The best bitcoin exchange is needed for serious and professional bitcoin traders. Bitcoin security must be impeccable. Banking relationships must be sound and reliable. The trading engine must be fast. Order types must be advanced. And profits must be able to be multiplied with Bitcoin margin trading so you can leverage long bitcoin positions or short bitcoin positions."

True for what that must be

Banking : all having problem with deposit and withdraw will think about this concerning kraken
Trading : error 5XX let us think about ...
Advanced order : you stop them from august for a few time ... We can think about this too ...
Marging : for some time, you must be mad to use marging when only normal is almost impossible at less very hard ...

You promise new engine trading for early december, then our ceo promise it for the 11/12, then our internet promise it for yesterday ...
You didn't update our twitter, our blog, explain what happen for this trading engine, if we will have back the advanced order ...
Trading engine don't come, and more off all, what work in past don't (deposit/withdraw) ....

You must do something quickly (at less in speeking to us) if you don't want a lot of customer answer the best bitcoin exchange ....

I just take fact.


I chose xrp to have less fee but more, be quickly to withdraw ... My money is blocked "on hold" since 26/12/2017, xrp go from 2.2 to 1.7 ... did you pay this ? did you make a commercial gesture to take our fault ?

Ticket : 1159454

in france, a commercial principle consists in explaining to young salespeople that a customer who fills up "justly" is a customer not yet lost, but that for 1 customer who makes 1 complaint, 10 have left without saying anything and will not come back...
On the other hand, a reputation is very long to develop well, but very fast to lose.

If i understand that support is not for something in this, i think you have to ask our superior to come and read this topic ...