My situation:
Over 12k USD stuck at MtGox spread over 2 wire and 2 SEPA transfers, all in EUR.
Average SEPA delay 21 days and counting...
Average wire delay 17 days and counting...
Replies from MtGox support are copy-paste and they ignore requests for more information on specific status of my transfers:
"Hello,
We sincerely regret for the inconvenience caused to you at this point of time.
Please note that SEPA withdrawal are currently taking up to 3 weeks to process due to the sheer volume of withdrawal requests in queue.
If your withdrawal is larger than 10,000 USD or equivalent then it will take at least 1 month to process.
Once the funds processed from our end, we will update you on it.
Best regards,
Mt.Gox Team"
I believe this cannot be just an inept management/support service - something fishy is definitely going on.
edit: adding a Mt.Gox Support screenshot which says it all...
https://www.dropbox.com/s/873tpnxgijupg7u/chat.bmp