I have xry on cryptopia and was trying to withdraw it to the windows wallet but on cryptopia they are asking for a payment id. when I generate a new xry address, it gives error. Royalties(XRY) Address Error! Failed to generate new address. what can I do?
Not sure. Wallets probably need updating. When EMB coin went crazy upswing on trading, Cryptopia had to shut it down because they had an integer problem with the wallet. It really killed the momentum they had going. Hopefully we will have everything ready to handle big orders. I would just leave on the exchange for now until you get confirmation from the team.