I'm waiting from 28 December LMC coins, they are on blockchains with 3k verifications and they were sent from bittrex to CoinExchange.io.
They are doing maintenance on a lot of wallets but still nothing. They are just too slow to sync wallet for our visualizations, probably they're trying to steal some amounts of coins from us. It's completly scam and the thing about this holiday it's just stupid cause a server/site like this with exchange and money on it can't be away from fixing problem...They are just scammers that's all.
Ah my ticket was https://coinexchangeio.freshdesk.com/support/tickets/39155 and I just receaved 1 answer like your saying:

""
I have forwarded this on to the technical support team. Please be patient, they will look into the issue as soon as possible.

Our apologies for any inconvenience.

Sincerely,

CoinExchange.io Support Team
""

On twitter they are just afk and does not answers to us. They are just bad and scammers that's all and i'm loosing whole money for this bad website!