They did:
https://mtgox.com/press_release_20130620.htmlhttps://mtgox.com/press_release_20130704.htmlSpecifically:
Over the past weeks Mt. Gox has experienced rising volumes of deposits and withdrawals from established and upcoming markets interested in Bitcoin. This increased volume has made it difficult for our bank to process the transactions smoothly and within a timely manner, which has created unnecessary delays for our global customers. This is especially so for those in the United States who are requesting wire transfer withdrawals from their accounts.
and:
Mt. Gox has now formed relationships with several new banking partners both in Japan and around the world, and we are still in the process of finalizing even more. This means that we will have increased stability and ability to transmit withdrawals going forward.
But why would people look for information on mtgox.com's front page when it is easier to spread rumors on this forum?
Not exactly. Neither of your quotes above state that MtGox is unable to fulfill withdrawal requests. If fact, the very first sentence of the most recent (7/4/13) press release states, "Mt. Gox is happy to announce that global account withdrawals have now fully resumed as of today, after several days of testing our new system for processing transactions. We want to keep you informed about our progress in this arena, and especially assure our customers that their funds are accessible."
Are you saying that this is the case, and that everything's fine and it's just random chance that nobody has been able to confirm a single withdrawal in the (nearly) two weeks since they released this statement?
It's one thing to say "withdrawals are slow but we're establishing new relationships to speed things up".
Entirely another to say "we're still not quite able to send withdrawals but we're taking the following steps, and will be ready shortly".
Lastly, who was your statement about "spreading rumors" referring to?
They are sending withdraws, they are just backlogged. They are able to fulfill withdrawal requests, it will just take time. This is from further down in the same release:
The new system is just now getting under way, so there is still a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome. It will take a few weeks to get back to normal, and we thank you for your patience during this time.
As for my "spreading rumors" statement, it is about 3/4 of the members of this forum who repeat things echo-chamber style and never look into the facts behind what they are repeating. Don't take it personally.