I'm having a somewhat similar to above but a bit different problem.
So made an order of a few S9's. Then sent part of the BCC amount from coinbase account. Then, while i was exchanging the rest to BCC in my other wallet, the order expired (they seem to have changed it from one hour to 30 min).
So now i have almost $2k stuck in a forever expired order.
Has this happened to anyone??? Plz advise.

Opened a ticket, but looking for advise/similar issues from others..