Hi guys

Earlier this morning i request to send payment from my bank account to xapo account through simplex merchant (throught debit card). On step 3 verification error appear where it said it cannot connect to simplex ip connection. I check my bank account and money was deducted.

Please tell me either the fund will be return to my bank account or what's the needed step i need to do

Anyone facing the same problem? It's kinda stressed

Thanks