Please read on first page
https://granatgas-pool.info. It already stated support payment only in bitcoin or litecoin. It stated clearly if you on wrong coin and not listed on Support Payments, your account will be deleted and no compensation on it. So i think the owner is not at fault, please read before mine. Happy Mining and Happy New Year 2018 guys!
When are you going to send our money? I already sent you email and the time you gave has passed. I need to pay my bills.