Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
ethereum have disappeared from my account
I am trying to make an ethereum transfer, I had been in an "initialized" state for an hour, I have canceled the order, and now I do not have any euros or ethereum. The money is not in the address I was sending.
what should I do?
Thanks
PD: I sent a ticket with the same text several hours ago, I'm worried about my money
Edit:
ticket issue 1242497
I am trying to make an ethereum transfer, I had been in an "initialized" state for an hour, I have canceled the order, and now I do not have any euros or ethereum. The money is not in the address I was sending.
what should I do?
Thanks
PD: I sent a ticket with the same text several hours ago, I'm worried about my money
Edit:
ticket issue 1242497
It will be in your account in about 30 minutes. If not, contact support. Relax, I had this happen to me before with both crypto and fiat. Rest assured, the ETH will be credited to your account soon.
The action was created 01-03-18 15:52:25 +0100
Canceled 30-60 minutes later.
I thought it was going to be just minutes things, as you say
Thanks