Anyone else thinking of legal actions? MtGox has now stopped their support as well, it seems.
Certainly, yes! We customers have deposited a lot of money there, and that money cannot just evaporate. They can be frozen, ot stealen. MtGox should provide more info now!
How much more info do you need?
They explained they would shut down for a while.
They explained they are back with several new banks, but it will take a while to ramp up and to work through the backlog.
They explained new requests would not be processed until the backlog was handled.
I'm sorry that your money is tied up, but historically this is not out of the norm for MtGox. There have been SEPA delays, Dwolla delays, account closures, and transaction limits imposed by banks that have caused similar delays in the past. Please learn from this experience and research any companies you are thinking about sending large amounts of money to. If you wait a month, I'm confident your funds will come through. But dealing with such large amounts of fiat money as a startup is a very difficult task and sometimes things don't flow as smoothly as we'd like.
I waited a month. Then I cancelled and got coins. They are only capable of cancelling wires, not sending them. :-P