Re: blockchain.info - exchange failed no refund no reply

You should contact shapeshift directly because blockchain.info's support can be slower than turtles. If you don't know, their altcoin exchange is powered by shapeshift which is why some users who had a similar problem as yours got it solved by contacting them. Below are the links: (Reference your Order ID/TXID)

Quote from: Potato Chips on December 18, 2017, 08:12:00 PM

(Also try to follow it up in their social media accounts)

Submit a request here: https://shapeshift.zendesk.com/hc/en-us/requests/new
Facebook: https://www.facebook.com/shapeshiftexchange [Tagged as "Typically replies instantly"]
Twitter: https://twitter.com/ShapeShift_io

EDIT: Update from shapeshift (MUST READ): https://www.reddit.com/r/shapeshiftio/comments/7layhk/a_note_about_the_current_state_of_the_ticket/

Here are the users:

https://bitcointalk.org/index.php?topic=2608165.0
https://bitcointalk.org/index.php?topic=2547990.msg26450564#msg26450564