Post
Topic
Board 한국어 (Korean)
Re: xrp deposit to Bithumb from Kraken missing
by
Ilanoh
on 04/01/2018, 13:48:24 UTC
Deposit from Bitfinex without any issue.

Same with Kraken,

I think that something is wrong with the way Kraken attribute the Tag to the transfer.

Kraken says that deposit with wrong Tag will take 1 month to be proceeded, if you wrongfully send xrp to kraken, and they need to do it manually

I think that the 1 month period is a standard, they wait to see if someone else is claiming the money.

In XRP there is only 1 address where everybody send the money, and the Tag is used to identify people's accounts,

So anybody can just look at the blockchain, find a transaction that was sent to the same address he uses, and go to the support and say that it is his transaction and that something went wrong with the Tag.

That is why there is a 1 month delay.

If anybody is able to get its money back please write a note on this post please.

Also you need to properly fill a customer inquiry with this category '[신청서양식] 가상화폐 입출금누락 확인요청'

Please keep me informed