Coinexchange said their team is working on the wallet. Its hard to believe that the wallet isn't offline on purpose during the current pump. All mining pools and myself have had no issue getting wallets working again, I smell something fishy. Am burning my shitty coins and dodging coinexchange like the plague.
I've still got no response from Coinexchange on my ticket.. but I will give them a few more days because people may still be on holidays.