Yes, we refunded preorders when asked, is your implication that we didn't?

Nope, only those that make up falsehoods and outright lies.  You are welcome to disagree as long as you stick to the truth.  Try it - stick to the truth when disagreeing with me and see if you get bashed.  Hasn't happened yet. (You've already failed this round, looks like, see if you can make your next post contain nothing but factual information.)