The statement was that we did not refund preorders. We did. We are no longer taking pre-orders and we are not refunding orders that are currently in the queue, that's correct.
It was stated multiple times that all sales are final when you ordered. What part of that were you unable to understand? We can't be responsible for your lack of reading comprehension or ability to understand simple English sentences. Sorry for your reading disability, perhaps next time you should get someone to explain what terms and conditions mean to you before placing and order. Now put on your big boy pants and accept responsibility for your actions instead of whining to me why you are unable to function in normal society and you should be a special case.
You have no business skills. This is absurd, I've had more logical conversations with my 4 year old. Look Inaba, all sales are final doesn't apply when a product hasn't even been built. At best you could make the claim it is on backorder, but that isn't accurate either. Fact is you are hiding behind terrible customer service. It's a violation of FTC regulations.
You had your chance to come clean. The truth is right there and instead you came back with more bloated responses. Stop bashing your customers. "Reading Disability", I'm sure every customer wants to hear that from the company they ordered from. And then you pour salt in the wound by refusing to refund that customer?
Get some business sense, take some courses at a community college even. That should at least give you a basic understanding of how to treat customers and make logical business arguments. Good luck.