Hashflare.io took the chance of delayed transactions to start scamming.
even tho your order confirm on the blockchain more than 300 confirmations it still shows pending on their site, and in few days it goes timeout, but they got the money and it's in their wallet, still you wont get your contract.
They do not answer support requests, they don't care.
another scam was done and finished, if you wanna cry here about your BTC use this thread.
I prefer trading rather than cloud mining. Cloud mining dont really have good a reputation. Thats why you must see all the flaws and some bad cases that has not happened to you yet. Must stay vigilant in cloud mining cause it may scam you anytime by rates or transaction.